SHIPPING
We ship ōtéhà candles worldwide from Portugal, carefully packed to arrive as they left us.
- Free shipping On orders from €75Worldwide
- Dispatch 1–2 business daysFrom Portugal
- Delivery 1–4 business daysWithin Europe
- Shipping
- Free shipping
- Delivery
Shipping costs for this country are calculated at checkout.
Orders shipped outside the EU may be subject to import duties and taxes, which are the responsibility of the customer.
Processing time
Every candle is hand-poured in small batches in Portugal. Orders are dispatched within 1–2 business days.
Tracking
Once your order has shipped, you'll receive an email with a tracking number to follow every step of your delivery.
Customs and duties
Orders shipped outside the EU may be subject to import duties and taxes, which are the responsibility of the customer.
Returns
Returns are accepted within 30 days of delivery. Read our returns policy for the details.
QUESTIONS ABOUT YOUR DELIVERY? welcome@oteha.com