SHIPPING

We ship ōtéhà candles worldwide from Portugal, carefully packed to arrive as they left us.

Embossed Ōtéhà logo on textured paper packaging detail
  • Free shipping On orders from €75Worldwide
  • Dispatch 1–2 business daysFrom Portugal
  • Delivery 1–4 business daysWithin Europe

Processing time

Every candle is hand-poured in small batches in Portugal. Orders are dispatched within 1–2 business days.

Tracking

Once your order has shipped, you'll receive an email with a tracking number to follow every step of your delivery.

Customs and duties

Orders shipped outside the EU may be subject to import duties and taxes, which are the responsibility of the customer.

Returns

Returns are accepted within 30 days of delivery. Read our returns policy for the details.

QUESTIONS ABOUT YOUR DELIVERY? welcome@oteha.com